UAE Domestic Worker Gratuity

Who Are Domestic Workers in the UAE?

UAE law defines domestic workers as individuals employed in private households to perform household-related services. This typically includes:

• Housemaids / domestic helpers
• Drivers employed in private households
• Nannies / babysitters
• Cooks employed in private households
• Gardeners employed in private households
• Security guards employed in private households
• Private tutors employed in households
• Other household staff categories as defined by law

The Separate Legal Framework

Domestic workers in the UAE are primarily governed by:

• Cabinet Resolution No. 10 of 2017 on Domestic Workers — which establishes specific provisions for domestic worker rights including working hours, leave entitlements, and end-of-service benefits.
• Subsequent implementing resolutions and ministerial decisions that may have amended or supplemented these rules.

This framework is separate from Federal Decree-Law No. 33 of 2021, which governs the general private sector.

End-of-Service Entitlement for Domestic Workers

Under the domestic worker framework, domestic workers who have completed a qualifying period of service may be entitled to an end-of-service gratuity. However, the specific calculation basis, rates, and eligibility conditions under the domestic worker framework may differ from the general private-sector formula.

How to Find Your Domestic Worker Gratuity Entitlement

1. Visit MOHRE officially: Go tomohre.gov.aeand use the domestic worker services section for authoritative guidance.
2. Contact MOHRE helpline: Call 800 60 to speak to an official MOHRE representative who can advise on domestic worker entitlements.
3. Review your employment contract: Your domestic worker employment contract should specify the agreed terms, which must meet or exceed the minimum statutory entitlements.
4. Use MOHRE smart services: MOHRE's digital platform includes services specifically for domestic workers and their employers.
5. Consult a UAE employment lawyer: For disputed cases or complex situations, a qualified lawyer familiar with domestic worker law can provide specific advice.

Rights of Domestic Workers in the UAE

Domestic workers in the UAE have a range of statutory rights under the applicable framework, including:

• Minimum rest periods and working hours limits
• Annual paid leave entitlement
• Sick leave entitlement
• End-of-service gratuity upon qualifying service
• Repatriation ticket entitlements in certain circumstances
• Access to MOHRE complaint mechanisms

If Your Rights Are Not Being Met

If you are a domestic worker and your employer is not meeting your legal entitlements:

• Contact MOHRE immediately: 800 60
• Visit the nearest MOHRE service centre
• Use the MOHRE app to file a complaint
• Contact the Domestic Workers shelter if you are in a difficult situation